Providing Solutions Piece by Piece

Mersey-IT.co.uk

Tech-Support Page.

This section has been designed to be a simple questions and answers page that will allow you to submit to us a technical enquiry that we can review and respond to.

 

Please follow the instructions below to receive you technical support answer.

 

Option 1:

Print this page FIRST - Complete it and fax it to us at the number below.

 

HOW TO: Click FILE - Click the PRINT icon

(Alternatively click the print icon below the FILE, EDIT, VIEW toolbar.)

 

 

Option 2:

Complete the screen below and then email it, or Print it then fax it.

 

HOW TO: Complete the Form Below—Then Click FILE - Click the PRINT icon

(Alternatively click the print icon below the FILE, EDIT, VIEW toolbar.)

 

Our Fax Back Number is : +44 (0) 151 474 5774

 

Please Note: In accordance with our principals of IT Simplicity we have not included a ‘SUBMIT’ button. This is because these processes can cause problems and confusion so our methodology is to help and guide you with the simples of methods which in turn may actually help you in finding your way around you web browser.

Technical Enquiry Details

Please Note: These Questions Refer to the PC or Server You Have The Problem With.

(If you have multiple problems please use multiple pages)

Please Enter Your Company Name Here:

Please Indicate Your Desktop Operating System Here:

Is this PC Networked and Connected to the network :

Yes or No

Please Indicate the Approximate age of your PC :

Yrs + Mths

Please Indicate as best as you can the specification of your PC. i.e. Processor, Memory, Hard Disk Etc.

Please Enter Your Name Here:

Please Enter Your Telephone Number Here:

Please Enter Your Fax Number Here:

Please describe as best as possible the problem you are having or experiencing. Please include any error messages you may be getting or behavioural problems.

Thank you for completing this form.

 

You now have two options as indicated above, please refer to these instructions to complete you technical enquiry.

 

Our Fax Back Number is : +44 (0) 151 474 5774

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